How to Create Social Media Content When You’re Busy Running a Business
You know you need to post.
You also need to reply to that customer, send three invoices, finish the actual work people are paying you for, order supplies, update your website and work out why your printer has suddenly decided it no longer believes in Wi-Fi.
Making an Instagram Reel is understandably quite far down the list.
This is the bit that gets missed in a lot of social media advice.
If you run a small business, creating content isn't your full-time job.
So your content strategy needs to work around the business you're running — not require you to become a part-time content creator on top of it.
Stop trying to create a separate life for social media
One of the biggest reasons content becomes overwhelming is because we treat it as another task entirely.
Run the business.
Then somehow find another few hours to make content about running the business.
That's exhausting.
Instead, start bringing the two together.
If you're already doing something worth talking about, capture it while it's happening.
Take the photo.
Film five seconds.
Save the customer question.
Screenshot the lovely feedback.
Make a note of the thought you had.
You don't necessarily need to stop what you're doing and turn it into a post there and then.
You're collecting ingredients.
You can decide what to make with them later.
You don't need to film your entire day
This is where “document your business” can start sounding like you need a camera permanently attached to your forehead.
You don't.
A handful of short clips can go surprisingly far.
If you're working on something today, you might capture:
before you start
part of the process
a small detail
your hands working
the environment
the finished result
That's potentially enough footage for several different pieces of content.
You don't need to know exactly what the Reel will say while you're filming it.
Capture now. Decide later.
Use what you're already saying
If you spend all day talking to customers, you're already creating content.
You're just saying it privately.
Think about the voice note you sent explaining something.
The email where you answered a question.
The consultation where you explained why you recommended one option over another.
The conversation you had with a customer about something happening in your industry.
The answer you gave when someone said:
“Can I ask you a stupid question?”
There's a very good chance other people need that answer too.
Before sitting down to brainstorm from scratch, look at the conversations you've already had.
One thing can become more than one post
You don't need a completely original idea every time you publish something.
Say you're a kitchen fitter and you've just completed a renovation.
That one project could give you:
A before-and-after post showing the transformation.
A Reel showing the process.
A post about a problem you discovered during the job.
A Story explaining one of the decisions you made.
A tip for somebody planning their own renovation.
A testimonial from the customer.
A post about something you'd do differently in another space.
Same piece of work.
Different conversations.
This isn't lazily repeating yourself.
Most of your audience won't see everything you publish anyway, and the people who do aren't necessarily going to take the same thing from every angle.
Give yourself a content bank
You don't need to make every idea the second you have it.
Actually, please don't.
Create somewhere to dump them.
Your Notes app is fine.
It doesn't need seventeen colour-coded columns and a Notion dashboard with a motivational quote at the top.
When something happens that could become content, write down enough that future-you knows what you meant.
For example:
Client asked why X costs more than Y.
Someone nearly didn't book because they thought X.
Interesting problem on today's job — explain why it happened.
Customer said they chose us because X.
Film process next time I do X.
Now when you sit down to make content, you're not starting with:
“What on earth am I going to talk about?”
You're choosing from things you've already noticed.
Batch the making, not necessarily the thinking
Batching can be useful.
But the advice to “just batch a month's content in one afternoon” makes it sound considerably easier than it often is.
The problem is trying to do all the thinking in that afternoon too.
Come up with the ideas.
Write everything.
Film everything.
Edit everything.
Design everything.
Schedule everything.
No wonder you don't want to do it.
Instead, collect ideas as the business happens.
Capture footage while you're working.
Then when you have an hour set aside for content, you've already got something to work with.
You're assembling rather than inventing.
Decide what actually deserves your time
You also don't have to do everything social media tells you is apparently essential.
You don't need to post on five platforms because they exist.
You don't need to make three Reels a day.
You don't need to jump on every trending sound.
You don't need to create a carousel because somebody announced that carousels are THE format right now.
And you definitely don't need to spend two hours making a piece of content you don't think your customers will care about because someone told you “the algorithm loves it.”
Ask a better question:
Will this help the right person discover, understand, remember or trust my business?
If the answer is no, you may have found something you don't need to spend your limited time making.
Choose a posting rhythm that fits your actual week
Your content plan needs to survive a busy week.
Not just the lovely imaginary week where you're organised, nothing goes wrong and you've got four uninterrupted hours on Tuesday morning.
If you can realistically create two useful posts each week, start there.
If you have more capacity, great.
If you have a particularly busy week and only manage one, the world will continue turning.
Consistency matters.
Perfection doesn't.
The aim is to build a way of showing up that you can keep doing without resenting your own Instagram account.
Give yourself one hour
If social media currently expands to fill every available minute, put some boundaries around it.
Give yourself an hour.
Use the first few minutes to look through the ideas and footage you've collected.
Choose what is most useful to talk about right now.
Create what you can.
Schedule it if that helps you.
Then stop.
You can always do more when the business genuinely needs more.
But social media doesn't get unlimited access to your time just because there is always another post you could make.
There will always be another post you could make.
Your business comes first
Social media can be incredibly useful for a small business.
It can introduce you to people who've never heard of you.
It can demonstrate your expertise.
It can make people familiar with your name.
It can answer questions, build trust, generate enquiries and keep existing customers connected to you.
But none of that requires you to spend your entire working week creating content.
Run the business. Notice what's happening. Capture the useful bits. Turn those into content when you have the time.
Your business shouldn't exist to give you things to post about.
Your social media exists to support the business.
Because social media is only part of your business. It shouldn't become your whole job.
Social media taking up more headspace than it should?
The Butterfly Broadcast lands on Monday mornings with one thing worth knowing, one thing worth trying and one thing you can forget about.
It's for small business owners who want social media to work for their business without spending their entire week thinking about it.